The National Bank of Pakistan (NBP) has announced multiple exciting career openings in its Information Technology division, marking a golden opportunity for skilled professionals across the country. These roles, ranging from mid-level officers to senior leadership positions, are centered on advancing the bank’s technology backbone—making this recruitment drive a strategic move toward digital excellence.
In this exclusive job post, you'll find all the key details about four newly announced IT positions: Unit Head IT Process Automation, Team Lead for Robotic Process Automation, Team Lead for Front-Office Applications Operations, and IT Application Support Officer. Each role comes with clearly defined responsibilities, attractive benefits, and a chance to work on mission-critical systems that impact millions of customers nationwide.
What makes these positions particularly valuable is their focus on process automation, real-time operations, and enterprise-grade support—skills that are in high demand across the global banking and fintech landscape. These aren't just jobs; they are stepping stones to high-impact careers that blend cutting-edge technology with national service.
NBP is looking for innovators, problem-solvers, and tech leaders who can help shape the bank’s IT infrastructure for the future. If you're someone with relevant experience, a passion for technology, and a desire to make a real difference, this recruitment drive could be your gateway to a stable, meaningful, and future-ready career.
Available Job Vacancies
1. Unit Head IT Process Automation (AVP/VP Level)
Reporting To:
Wing Head – IT Services & Enablement
Job Summary:
This role is perfect for a senior-level IT expert with a proven track record in automation. The Unit Head will spearhead RPA and other automation strategies, working across departments to enhance efficiency and innovation.
Qualifications:
- Minimum Bachelor's degree in IT/Computer Science/Engineering or related fields.
- Candidates with a Master’s degree in the same domains will have an advantage.
- Degrees must be from HEC-recognized institutions (local or international).
- Relevant certifications in RPA, AI, or software development are preferred.
Experience Required:
- Minimum 6 years of experience in software development.
- At least 3 years of experience must be in Robotic Process Automation (RPA).
Key Responsibilities:
- Lead the organization’s RPA strategy and manage its execution end-to-end.
- Build and manage teams responsible for automation development.
- Implement scalable, secure, and performance-optimized automation solutions.
- Collaborate with department heads to identify and prioritize automation opportunities.
- Stay updated with emerging technologies such as AI, ML, and intelligent automation.
- Establish governance frameworks and KPIs for monitoring automation projects.
Skills & Expertise:
- Expertise in RPA tools and frameworks.
- Strong project management experience using Agile methodologies.
- Effective communication skills for stakeholder engagement.
- Deep understanding of business process redesign and system integration.
2. Team Lead – Robotic Process Automation (OG-I/AVP Level)
Reporting To:
Unit Head – IT Process Automation
Job Summary:
As Team Lead, your primary responsibility will be to manage a group of RPA developers and guide automation projects from development to deployment. The position requires leadership, technical depth, and a passion for innovation.
Qualifications:
- Bachelor's or Master's degree in IT/Computer Science/Engineering.
- Relevant RPA certifications are a plus.
Experience Required:
- Minimum 4 years of experience in software development.
- At least 2 years of hands-on experience in RPA implementation.
Key Responsibilities:
- Lead a team of developers to deliver enterprise-grade RPA bots.
- Design automation workflows and ensure their successful implementation.
- Provide guidance, mentorship, and training to junior team members.
- Collaborate with process owners to map and re-engineer workflows.
- Ensure code quality, scalability, and documentation of RPA projects.
- Manage project timelines and report progress to stakeholders.
Skills & Expertise:
- Strong programming and troubleshooting skills.
- Familiarity with leading RPA platforms.
- Experience in Agile project environments.
- Excellent interpersonal and communication abilities.
3. Team Lead – Front-Office Applications Operations (OG-I/AVP Level)
Reporting To:
Unit Head – Front-Office Applications Operations
Job Summary:
This role focuses on operational support and optimization of front-office applications in the bank. The ideal candidate will possess both technical and operational knowledge to support mission-critical systems.
Qualifications:
- Bachelor's or Master’s in IT, Computer Science, or Engineering.
- Certifications related to ITIL, banking applications, or application support are preferred.
Experience Required:
- Minimum 4 years of experience in IT.
- At least 2 years of experience in application support roles, ideally in banking or financial institutions.
Key Responsibilities:
- Deliver first-line technical and operational support for front-office applications.
- Liaise with vendors and internal departments to resolve system issues.
- Manage EOD batch processes, file ingestion, and data extraction tasks.
- Monitor application logs and perform root cause analysis of issues.
- Develop SOPs and user manuals for front-office systems.
- Support the integration of IT policies and audit recommendations.
Skills & Expertise:
- Proficiency in SQL and log analysis.
- Strong understanding of banking operations and applications.
- Effective communication and problem-solving skills.
- Ability to handle incident management and ensure service continuity.
4. IT Application Support Officer (OG-III/OG-II Level)
Reporting To:
Team Lead – IT Applications Support
Job Summary:
This is an excellent opportunity for junior to mid-level IT professionals to build a career in application support and operations. The selected officer will be responsible for maintaining the health and performance of business applications.
Qualifications:
- Bachelor's or Master's in IT/Computer Science/Engineering.
- Preference given to those with certifications in software or banking systems.
Experience Required:
- At least 2 years of IT experience.
- Minimum 1 year of experience in application support, preferably in a banking environment.
Key Responsibilities:
- Provide Level 1 technical support across various business applications.
- Assist in UAT, troubleshooting, and production deployment tasks.
- Liaise with vendors for bug fixes and performance optimization.
- Generate reports, resolve incidents, and ensure application stability.
- Assist in creating technical documentation and user guidelines.
- Work in rotating shifts to ensure 24/7 support coverage.
Skills & Expertise:
- Basic SQL and scripting knowledge.
- Strong communication and collaboration skills.
- Familiarity with banking compliance and transaction monitoring systems.
Hiring Process & Employment Terms
- Assessment Test / Interview: Only shortlisted candidates will be invited.
- Employment Type: Contractual for 3 years (renewable).
- Compensation: As per bank policy, including benefits and allowances.
- Work Location: Karachi, Pakistan.
How to Apply
Interested candidates are encouraged to apply online through the official career portal at www.sidathyder.com.pk/careers. Follow the on-screen instructions carefully and submit your application within 10 working days from the date of advertisement publication.
Important Note:
- Applications submitted after the deadline will not be entertained.
- No TA/DA will be provided for tests or interviews.
- NBP is an equal opportunity employer, welcoming applicants from all backgrounds, regardless of gender, religion, or disability.
Conclusion
The National Bank of Pakistan offers more than just a job, it’s a platform to grow, innovate, and contribute to national development. With a solid infrastructure, forward-thinking leadership, and ongoing digital transformation, NBP is the ideal place for IT professionals looking to leave their mark.
This is your chance to become part of a dynamic institution that’s reimagining banking for the future. Apply today and take the first step toward a rewarding and impactful career. Stay connected with us for the latest job opportunities, career advice, and hiring trends. Subscribe to our newsletter and never miss an update!
